Joining the Club
Good Afternoon,
I must join this august body. My site went down about 1.5 weeks ago. I had been with Ultra-HOst (now Super-nu) for about 5 to 6 yrs. I had 1 Gig of space. I had paid the yearly charge until I was offered the lifetime hosting deal. I paid for it and didn't have too much of a problem. In fact, one of the affiliterates Barbara Hatchen was very very helpful in tech issues and when a disgruntled former member tried to hijack the club's site. I was double charged a couple of time but Gunnels rectified it.
[Note: this seemed to be a common occurence. Many of those who queried the mystery credit card charges had their money refunded, but many didn't even query it. It seems Steve's idea was to make the charges in the expectation that enough people wouldn't query it and he would get away with the theft.]
In May I upgraded to the silver plan in order to get more space for the server moves. Frankly I forgot about it until one day in July (I thought all just got put into a new server and that was it) my site went down. I contacted Steve and he told me about needing to do the DNS change, Dumb me I am not a techie so I didn't know. Well I did that and we were on the new server. Now the problems started, we lost our ftp files (people could not D/L files from us that we were hosting for another club) and e-mail could not be sent from Outlook and we lost our BB and had to re-do it. Also our space allocation was incorrect (500 megs) instead of 1gig we already had plus the additional space I had purchased with the move. I e-mailed Gunnels about these problems as I could not find a technical contact number. He gave us the 1 gig space we previously had but not the additional which I was still e-mailing him about.
While this was going on the site went down again and has stayed down. I have tried e-mail and phone numbers but no luck. NOw I will send a registered letter to the address.
I consider this a breach of contract. He took my site down and never even had the courtesy to inform me. I had lifetime hosting and he took that so now I am looking for legal advice and tomorrow I must spend $100 to obtain it. I hope I can obtain some assistance. This person is unethical and should be brought up on charges.
I must join this august body. My site went down about 1.5 weeks ago. I had been with Ultra-HOst (now Super-nu) for about 5 to 6 yrs. I had 1 Gig of space. I had paid the yearly charge until I was offered the lifetime hosting deal. I paid for it and didn't have too much of a problem. In fact, one of the affiliterates Barbara Hatchen was very very helpful in tech issues and when a disgruntled former member tried to hijack the club's site. I was double charged a couple of time but Gunnels rectified it.
[Note: this seemed to be a common occurence. Many of those who queried the mystery credit card charges had their money refunded, but many didn't even query it. It seems Steve's idea was to make the charges in the expectation that enough people wouldn't query it and he would get away with the theft.]
In May I upgraded to the silver plan in order to get more space for the server moves. Frankly I forgot about it until one day in July (I thought all just got put into a new server and that was it) my site went down. I contacted Steve and he told me about needing to do the DNS change, Dumb me I am not a techie so I didn't know. Well I did that and we were on the new server. Now the problems started, we lost our ftp files (people could not D/L files from us that we were hosting for another club) and e-mail could not be sent from Outlook and we lost our BB and had to re-do it. Also our space allocation was incorrect (500 megs) instead of 1gig we already had plus the additional space I had purchased with the move. I e-mailed Gunnels about these problems as I could not find a technical contact number. He gave us the 1 gig space we previously had but not the additional which I was still e-mailing him about.
While this was going on the site went down again and has stayed down. I have tried e-mail and phone numbers but no luck. NOw I will send a registered letter to the address.
I consider this a breach of contract. He took my site down and never even had the courtesy to inform me. I had lifetime hosting and he took that so now I am looking for legal advice and tomorrow I must spend $100 to obtain it. I hope I can obtain some assistance. This person is unethical and should be brought up on charges.
posted by No more Steve Gunnels! at 12:04 pm
0 Comments:
Post a Comment
<< Home